Returns & Exchanges
At Clayco, we want you to love your skincare ritual; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all eligible products.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the products in their original packaging, ensuring the contents are secure to prevent damage during transit.
Ship It Back
Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing